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Hospitality Tag

DIRECT BOOKINGS FROM GUESTS: EVERYBODY WANTS THEM. It’s a huge collective dream, within the whole hospitality industry, to use social media to wrestle the sales funnel away from OTA’s (Expedia, Travelocity), etc.  In essence, this is like winning your own customers back, clawing that 15-25% profit back, and getting your

WANT TO GIVE CUSTOMERS A TASTE OF GOOD THINGS TO COME? TAKE A PEEK AT “PIN. PACK. GO.” Who in the hospitality industry wouldn’t welcome a new way to increase your guest’s anticipation for an upcoming visit? “Pin. Pack. Go” service from Four Season Hotels is an example of a new