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Customer Service Tag

Many retailers--both online and brick-and-mortar--are starving for content. Regional supermarket chains often have one digital marketing manager handling their entire social media presence--and this person is often too busy to create effective content on a regular basis. So, why doesn’t your social agency do the job for them? Think about it:

In the past five years alone, social media has become a crucial part of every department. Companies may involve their social media agencies in marketing efforts, but many fail to see the value in giving them a voice in the larger strategy conversations. Let’s say your brand is conducting customer research.