Expert Voice is a platform designed to engage retail employees directly, tapping into their unique position at the point of sale to transform them into powerful brand advocates and informed advisors.
🛍️ Retail Employee Empowerment: Expert Voice focuses on empowering retail employees with in-depth product knowledge and firsthand experience, turning them into valuable assets for both retailers and brands.
🔄 Knowledge Exchange: The platform facilitates a knowledge exchange, where retail employees gain access to detailed product information, training modules, and exclusive discounts.
💬 From Sales to Influence: By investing in retail employees’ expertise, Expert Voice enhances their ability to influence customer purchasing decisions positively, driving sales and increasing customer satisfaction.
🎁 Exclusive Rewards for Engagement: In recognition of their unique position and influence, retail employees on Expert Voice are rewarded with access to products at discounted rates, acknowledging their role as frontline brand representatives.
🤝 Building Brand Loyalty: The direct engagement with retail employees fosters a sense of loyalty and advocacy towards the brands available on Expert Voice, creating a network of genuine brand champions within retail environments.
📈 Data-Driven Improvement: Expert Voice collects data on retail employee engagement and product feedback, providing brands with invaluable insights to refine their training materials, product features, and overall retail strategies.
👥 Community of Retail Experts: The platform builds a community of retail employees who share experiences, advice, and recommendations, fostering a culture of continuous learning and improvement.